Do you record what we do inside the app?

Do you have session recording? We hold client data in there.

Updated 30 September 2026

Yes, during the beta. We record sessions inside the app, with anything you type masked before it leaves your browser, and we see your name and email against them. We use it to find bugs and to tell you when we fix one you hit. It is described in our privacy policy, you can switch it off for your account under Settings, Account, and it ends when the beta does.

Replay, autocapture and error tracking run on every page for the length of the beta, and stop when it ends.

How is this guide?

Still stuck, or is this answer out of date? Email support@bizsec.io, or use the Feedback button in Bizsec, which tells us which page you were on.

My staff member cannot change anything

She is signed in but there is no Add button anywhere.

The same person appears twice in our register

John is listed twice. Once as a director and once as a shareholder.