I ran out of Laika credits

Not broken. Your team has spent this month's 2,000 credits, which is why Laika replied instead of taking the message. The allowance resets on the 1st. If you need more before then, send us a note through the Feedback button in the top bar and we will add credits.

The allowance is monthly and team-wide. Everyone on the team draws from the same 2,000, so one busy week across the firm can spend it.